Update: I received a phone call from Five Star Nissan and was refunded the total amount of my purchase. They apologized for the inconvenience that I went through and said there was a staff clerical error on their end that caused an overcharge. They will assess the issue firsthand in a staff meeting to implement changes, so this doesn't happen again. I received the check and believe that Five Star Nissan will do the best going forward, to make sure that all customers have an excellent experience when servicing their Nissan vehicle there. ************************* Beware! I called to check if this service department had a part I needed and they did. I made an appointment to install the part. But I was never provided a written estimate prior to work being done and I got ripped off. The mechanic got $400 for less than 1 hour work. They use the lie that their rates are higher due to their location. That is BS! I will be reporting them to the GA consumer Protection to investigate their fraudulent activities.

In the 20 years I've been buying cars, this was one of my favorite, hassle-free experiences! They rolled out the red carpet. From when I inquired online, a real person answered all of my questions to when I arrived, and our salesperson greeted my wife and me, and both vehicles were in the front with our names in the window. ( My wife was impressed because she thought I planned it ) We were in there for no longer than a couple of hours. This was my fault because I had a million questions that my salesperson Roberth Licona kindly answered. I want to give honorable mentions to the Managers who worked to meet our expectations and exceed them. Managers: Kyle J, Mike R, and Heather M, To Both our salespeople Steven Rump and Roberth Licona! Thank you, Five Star. Today was special!!

Aiyana was extremely helpful and very considerate of me. She took time to explain every process that was taking place while waiting.

The staff are very professional and courteous. They were caring and thorough. Very clean establishment.

My experience with Reggie was quick and easy! Great work. I recommend dealing with him highly

Jason Mordew was very professional in helping my family purchase the 2019 Toyota Highlander. Thanks for your five star dedication

Jason was very pleasant to work with to accommodate our family vehicle needs. Thanks for your commitment to reflect Five Stars in professional service

Well, I like the new Muranoi have bought yesterday. I bought one in February 2013. Love the location of this dealership.

GREAT ALEX WAS VERY GOOD AND INFORMATIVE AND WE TRIED TO MAKE WORK AND JUST INVOLVED A LOT OF STATES AND BARRIERS

I traded my 2019 Kicks for a 2023. The whole staff at 5Star were very pleasant and knowledgeable. This has been one of the best car buying experiences. Thank u Five Star...

Today we had the best experience buying a car. This is the kind of service that I’ve been looking for. I will always thanks for the patience and help.

Thank you Mr T. He was the best if I had to do it again Mr T was the best he is a blessing

My sales person MR. Thomas acquired running boards for our new pathfinder at no cost to us, he then worked with Mr. Ben Sikes in the service department to have them installed. I went in on Friday at 11 am dropped off my vehicle, Mr. Tim drove me home and then came back and picked me up when our vehicle was ready. A very outstanding service department.

Great dealership to do business with. They make sure you get the vehicle you deserve with less hassles. Alex is a dedicated salesman, Full of life, patient and very helpful.

Appreciate Reid Clifton at the service department for the service. I went in for a service and it was a quick and smooth process.

Reginald Thompkins was my salesman. He was very polite, knowledgeable, and full of positive energy. Thanks for getting me in my new car!!!

Reginald Thompkins was my Salesman. He was patient and very helpful. Thanks for all your help. TLH🚘

Reginald Thompkins was great in helping me find a car. He made polite and made it easy for me to buy! Thanks

Nice people to do business with very satisfied felt like I got the best deal available

Excellent truck Mr Trueheart was awesome stayed late to make the deal happen! I will deal with him every time and definitely send customers his way and to the dealership and plan to buy my next vehicle from here. Hands down best buying experience I’ve had thanks Trueheart

My experience with five star was great . Good customer service and care , also awesome help with looking and finding cars

They took real good care of me and the staff was great and made me feel like I was at home

Five Star Nissan is GREAT from the moment I walked in the door to driving off in the 2012 Nissan Maxima I purchased, Alex DeValle is AWESOME!! Thank You!!!

Great place to do business. Steve worked hard to get me the deal we needed.

I had a great experience I love my car thank you very much five stars Nissan