Customer Testimonials in Warner Robins, GA

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DealerRater Apr 11, 2023

This would be my second encounter with Five Star. I am very pleased with the customer service of the entire building. John the service department manager made sure that I was accommodated in every way and I greatly appreciate it. I will be coming back for future services and I would highly recommend anyone I know to come buy a car and even do service with them as well. Hopefully in the future, I will be back to buy another vehicle from you guys. Once again thank you for everything and the amazing customer service.

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DealerRater Jan 31, 2023

In the 20 years I've been buying cars, this was one of my favorite, hassle-free experiences! They rolled out the red carpet. From when I inquired online, a real person answered all of my questions to when I arrived, and our salesperson greeted my wife and me, and both vehicles were in the front with our names in the window. ( My wife was impressed because she thought I planned it ) We were in there for no longer than a couple of hours. This was my fault because I had a million questions that my salesperson Roberth Licona kindly answered. I ...

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DealerRater Jan 24, 2023

Aiyana was extremely helpful and very considerate of me. She took time to explain every process that was taking place while waiting.

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DealerRater Nov 16, 2022

The staff are very professional and courteous. They were caring and thorough. Very clean establishment.

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DealerRater Sep 12, 2022

My experience with Reggie was quick and easy! Great work. I recommend dealing with him highly

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DealerRater Aug 29, 2022

Jason Mordew was very professional in helping my family purchase the 2019 Toyota Highlander. Thanks for your five star dedication

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DealerRater Aug 29, 2022

Jason was very pleasant to work with to accommodate our family vehicle needs. Thanks for your commitment to reflect Five Stars in professional service

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DealerRater Jul 6, 2022

Well, I like the new Muranoi have bought yesterday. I bought one in February 2013. Love the location of this dealership.

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DealerRater Jul 2, 2022

GREAT ALEX WAS VERY GOOD AND INFORMATIVE AND WE TRIED TO MAKE WORK AND JUST INVOLVED A LOT OF STATES AND BARRIERS

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DealerRater Jul 1, 2022

I traded my 2019 Kicks for a 2023. The whole staff at 5Star were very pleasant and knowledgeable. This has been one of the best car buying experiences. Thank u Five Star...

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DealerRater Jun 29, 2022

Today we had the best experience buying a car. This is the kind of service that I’ve been looking for. I will always thanks for the patience and help.

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DealerRater May 26, 2022

Thank you Mr T. He was the best if I had to do it again Mr T was the best he is a blessing

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DealerRater May 1, 2022

My sales person MR. Thomas acquired running boards for our new pathfinder at no cost to us, he then worked with Mr. Ben Sikes in the service department to have them installed. I went in on Friday at 11 am dropped off my vehicle, Mr. Tim drove me home and then came back and picked me up when our vehicle was ready. A very outstanding service department.

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DealerRater Mar 31, 2022

Great dealership to do business with. They make sure you get the vehicle you deserve with less hassles. Alex is a dedicated salesman, Full of life, patient and very helpful.

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DealerRater Mar 28, 2022

Appreciate Reid Clifton at the service department for the service. I went in for a service and it was a quick and smooth process.

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DealerRater Mar 14, 2022

Reginald Thompkins was my salesman. He was very polite, knowledgeable, and full of positive energy. Thanks for getting me in my new car!!!

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DealerRater Mar 2, 2022

Reginald Thompkins was my Salesman. He was patient and very helpful. Thanks for all your help. TLH🚘

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DealerRater Feb 27, 2022

Reginald Thompkins was great in helping me find a car. He made polite and made it easy for me to buy! Thanks

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DealerRater Feb 24, 2022

Nice people to do business with very satisfied felt like I got the best deal available

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DealerRater Feb 19, 2022

Excellent truck Mr Trueheart was awesome stayed late to make the deal happen! I will deal with him every time and definitely send customers his way and to the dealership and plan to buy my next vehicle from here. Hands down best buying experience I’ve had thanks Trueheart

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DealerRater Feb 18, 2022

My experience with five star was great . Good customer service and care , also awesome help with looking and finding cars

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DealerRater Feb 5, 2022

They took real good care of me and the staff was great and made me feel like I was at home

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DealerRater Jan 29, 2022

Five Star Nissan is GREAT from the moment I walked in the door to driving off in the 2012 Nissan Maxima I purchased, Alex DeValle is AWESOME!! Thank You!!!

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DealerRater Jan 2, 2022

Great place to do business. Steve worked hard to get me the deal we needed.

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DealerRater Dec 26, 2021

I had a great experience I love my car thank you very much five stars Nissan

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DealerRater Dec 21, 2021

Mr. Stevens and the entire staff were incredible! They made the process of a buying a car very smooth and enjoyable. Would highly recommend shopping at Five Star Nissan of Warner Robins.

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DealerRater Dec 19, 2021

My family and I love the way they treat us and the dealer work hard to get you what you ask for and I want to say thank you.

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DealerRater Nov 18, 2021

Absolutely only wonderful things to say about our whole car buying experience. The entire staff treated us with respect and explained every step in the process. Call Steve if you’re in the market for a new or used vehicle. We absolutely love our new 2022 Nissan Frontier.

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DealerRater Nov 16, 2021

Alex was very helpful and courteous. He helped me with all the paperwork and directed me though the financial plan Thanks for a good purchase.

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DealerRater Nov 14, 2021

I had a wonderful experience from the first email I sent inquiring about a purchase. My salesman Akex was very helpful and made this a wonderful experience.

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DealerRater Nov 12, 2021

Porche was very knowledgeable about the vehicle I purchased and answered every question I had.

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DealerRater Nov 10, 2021

The service tech promptly got my vehicle in and out for service even though I didn't have an appointment.

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DealerRater Nov 9, 2021

Alex was a wonderful sales agent, everything went very smooth and timely. Would recommend people to come see him.

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DealerRater Nov 2, 2021

Great purchase experience! Alex was very professional and great to work with. I Highly recommend Alex and Five Star Nissan, Warner Robins, Ga.

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DealerRater Oct 6, 2021

Alex del Valle was HANDS DOWN the best salesman that I have had the pleasure of working with. He takes the time to discover your needs. He ensures that you are satisfied before you drive off the lot. Alex delivers a 5 star car buying experience!

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DealerRater Sep 14, 2021

My experience with this salesman was definitely a shock for me I didn’t come to get a vehicle but I left with a vehicle

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DealerRater Sep 13, 2021

I would like to thank Michael leger for his awesome service and the outstanding experience from five star Nissan ! Thank you so much for everything

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DealerRater Sep 4, 2021

This dealership is wonderful! My husband and I purchased our new van with Thomas Golphin. If you need a new vehicle, please go see Thomas.

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DealerRater Sep 3, 2021

Came in with a bad battery that I had purchased 11 months ago. After checking that it was bad, they graciously put a brand new one in my car with no hassle.

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DealerRater Sep 3, 2021

Upon arriving at FiveStar Nissan in Warner Robins, Ga. REGINALD THOMPKINS was so welcoming, very well groomed, knowledgeable and professional with me, my mom and aunt! Reginald was informative with the questions we had, therefore, I would definitely recommend his great customer services to anybody whose in business of a vehicle and he is the reason I would be returning back. Thanks a lot Reginald and keep doing what you're doing!! #FiveStar #ReginaldThompkins

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DealerRater Sep 2, 2021

Walked up as soon as I drove in, took car into shop area ASAP, answered all questions, very friendly and courteous, I will go back.

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DealerRater Aug 25, 2021

Porche Mann made this experience as simple as could be. Kimiai Trueheart put the finishing touches on it. NEVER had such am EXCEPTIONALLY GREAT experience

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DealerRater Aug 8, 2021

Great customer service . My car was serviced and completed within a reasonable time by someone that had great knowledge of what I was asking for

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DealerRater Aug 7, 2021

In and out 4 oil change, my wait was no longer than about an 1/2, hr, customer service was friendly.

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DealerRater Aug 5, 2021

Hi I had the privilege of working with Kimiai Trueheart. His knowledge and application of the entire process enabled the purchase of my Chevrolet Impala stress free. I will definitely recommend Kimiai to all my friends. Great service by a great person. Vince Green

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DealerRater Jul 26, 2021

Very professional. They analyze my car problem quickly I had slug in my engine they took care of the problem. It took only a day in a half to fix my car.Thanks so much Five Star Nissan, Warner Robins. S. Brice

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DealerRater Jul 25, 2021

No matter when I go to this location I always have a wonderful experience. The staff is always friendly and always checking to make sure they can help with whatever they can.

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DealerRater Jul 15, 2021

They are all very good at what they do, dealer department and service department, I would refer anyone that's serious about a car to go here

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DealerRater Jul 10, 2021

The best dealership in central GA. The Sales and service is ALWAYS 5Stars for me. I have purchased 2 vehicles from here. 5Stars FiveStar Nissan

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DealerRater Jul 9, 2021

Easiest deal I have ever made! Friendly, accommodating, helpful. Never had to go into the dealership, just pick the one we wanted online had it delivered!

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DealerRater Jun 27, 2021

This dealership was patient and willing to work with me to reach my goal in buying the car that I wanted. I am very pleased.

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DealerRater Jun 25, 2021

Very professional and service was excellent and great turnaround time

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DealerRater Jun 19, 2021

Had no appt, but was able to get.service, although had to wait about 2 hours, which was expected. John in service was helpful, and I had no issues. I this was my second and last complimentary service. I will.be back.

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DealerRater Jun 16, 2021

Steve and the whole team at warner robins were wonderful at helping me land a great deal. It made the 3.5 hr drive worth it

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DealerRater Jun 14, 2021

The best Mr Reginal Thompson ,He will help you call him at 5 star Nissan of Warner robins on 96 ,Hes the best salesman ❤️❤️💋💋hurry

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DealerRater Jun 13, 2021

When we finally got the part approval it took no time and customer service was exactly. Reid was very professional and kept me informed and Mr. Kendrick was professional and polite

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DealerRater Jun 2, 2021

Sales people were awesome service people were terrible the service manager called me stupid it took the service department most of the day to put 4 new tires on and an oil change they were supposed to clean the inside it was filthy

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DealerRater Jun 1, 2021

Hello want to say thank you to all the staff I was looking for a dependable car and they did a awesome job getting me in a new car after a couple of days. Thank you Heather McCarry for all your help you went way Beyond and out the way. I am telling you look her up if you ready for a new vehicle I did. I am so happy and pleased with it and you will to.

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DealerRater May 29, 2021

Very good service received. Appreciated everything Reggie Thompson, Mike Rembert and Kerde Evans did to ensure I left a happy customer! Very pleased Awesome Ser

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DealerRater May 22, 2021

Clam, clean, and friendly environment. Reginald Thompkins was very helpful and personable thought out the purchasing experience. This is truly a FiveStar dealership. I would recommend this dealership to my friends.

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DealerRater May 21, 2021

This was a great experience. Porche Ma n did an excellent job with helping me find my 2016 Nissan truck. She was really informative and smart

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DealerRater May 11, 2021

Met my price point and expectations. Will definitely recommend Reginald to friends and family. I don't like this survey that requires a 25 word minimum....

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DealerRater Apr 21, 2021

I had a very good experience. The personal conversations makes for a good dealership. That’s why I keep going back. Reid was very professional.

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DealerRater Apr 16, 2021

Always very pleasant and ready to serve you. They always come out to greet you with a smile and take great care of your car.

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DealerRater Mar 31, 2021

My experience with Five Star in Warner Robins was great! Elijah Shahar was the salesman I dealt with and he was very helpful in offering me suggestions on which car would best suit my needs. I took a test drive In a couple of different vehicles. Of course, the Nissan Maxima was my favorite. Elijah even made me a video of a car for me to see online. He went above and beyond to help me find a car. Although I did not purchase a car at this time, I would highly recommend Elijah. I would definitely ask for his ...

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DealerRater Mar 20, 2021

It’s was great and fast Shaquille got me in and out really fast and answer all my questions see you soon on my next appointment

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DealerRater Mar 8, 2021

Very experienced and knowledgeable of Mr Reginald Thompson, I am please from first day I meet him. A man who love his job and peoples.

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DealerRater Mar 1, 2021

Timing was great. I’m glad I could get a weekend appointment because I work weekdays. Great customer service. I have no complaints. I would definitely recommend.

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DealerRater Feb 15, 2021

Love this dealership. Everyone is very friendly. They go above and beyond to make sure you get a car. Everyone is always willing to help in anyway.

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DealerRater Jan 30, 2021

I recommend five start nissian, they have great customer service. Brandi bell is a excellent employee. She will make sure everything is taken care of concerning your vehicle thats needed. She have excellent customer service, attitude and very friendly...

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DealerRater Jan 25, 2021

The professional yet personable experience, left my daughter with a new car and a smile on our faces! Thank you, Mr. Reggie Thompkins. Awesome service!

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DealerRater Jan 24, 2021

I love my new Rogue! The transaction was exceptional and buying the car was not stressful as in previous situations! It was a pleasant experience!

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DealerRater Jan 24, 2021

We were in a hurry and we rushed them and they took care of us as quickly as they could. Madison, Randy and Mason were very nice and did not keep pressuring us with add-ons once we declined. I really appreciate that.

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DealerRater Jan 23, 2021

I Dominique was pleased with everything. Everyone was so friendly. Elijah Shahar was a great salesman. Elijah made sure that he explained everything he could think of. I love my 2021 Nissan Altima...

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DealerRater Jan 14, 2021

Everyone was so nice and very patient with me. Did not feel pressured at all. Test drove several vehicles and came back the next day and bought one. Highly recommend.

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DealerRater Jan 7, 2021

Awesome experience at five star Nissan! With the help of michael leger selling the vehicle and Brad woody for help finding and recommending a car to us at such a great price!

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DealerRater Jan 3, 2021

My experience at 5 Star Nissan was a great one. I walked out of there with what I wanted. The 2020 Pathfinder Their salesmen was excellent. I will be recommending family and friends to 5 Star Nissan..

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DealerRater Dec 24, 2020

I had very good service, everyone was friendly and the dealership, I would recommend a lot of people to come there love it very very much.

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DealerRater Dec 19, 2020

I visited Five Star Nissan today looking for a vehicle. I met with a very great salesman. Michael Leger impressed me with his customer service skills. I'm looking forward to meeting with him again. The whole Five Star Nissan team was awesome.

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DealerRater Dec 18, 2020

I visited Five Star as a repeat customer. When I got to the dealership I was greeted by Frank Cherney who was really helpful and friendly from start to finish. I will definitely purchase from Five Star again in the future and recommend to anyone looking for a vehicle to try Five Star of Warner Robins.

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DealerRater Dec 11, 2020

The sales associates were very helpful in my car buying experience with Nissan of Warner Robins. Michael McGhee was very helpful during the entire process. I got the exact car I wanted. I am very happy with purchase and will recommend friends to go to this dealership.

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DealerRater Dec 3, 2020

Tim Kendrick has been a blessing to me. This is my second time riding with him. He is very friendly, professional, pleasant, and very efficient!

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DealerRater Nov 19, 2020

Problems resolved!!! Mr Evans (general manager) was very understanding with our complaints. He did the best he could to resolve our disappointment. We are satisfied with the results.

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DealerRater Nov 13, 2020

Everything was great! Thank you Brandi for all of your help during the process and for getting my car back to me in a timely manner!

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DealerRater Nov 13, 2020

Have to say these guys are the best. Mr.Tim provides the best transportation, music & conversation. Marcus & Reed awesome customer service. Thomas Golphin bestest salesman.

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DealerRater Nov 3, 2020

Mr Tim Kendrick was amazing and very accommodating. He took me home and picked me up while my vehicle was being serviced. I truly appreciate his service and attitude.

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